It seems like articles and news are always focusing on negative serving experiences and rude customers, but there are plenty of well-mannered, respectful diners who are more than happy to follow polite restaurant etiquette and tip well. Don’t you think they deserve some recognition?

Rewarding good customers can reinforce their positive behavior. This not only leads to greater customer satisfaction, good reviews, and repeat customers, but it also encourages others to be good customers too.

An idea put forth by iamwaitress.com calls for certificates of recognition to be given to tables who show excellent restaurant behavior. They could contain a gift certificate as well, but I don’t think that’s entirely necessary to get the point across that you appreciate their polite business.

Doesn’t that sound like a great idea?

Read the full article here: Let’s Give a Shout Out to the Good Tables for Once!
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Commentary

It seems like the price of everything is rising these days, and that’s especially true for restaurants as food and labor costs continue to climb. However, these increases are being offset by a huge surge in sales as the economy recovers and that’s creating balance that’s likely to continue.

This article from Nation’s Restaurant News explores this topic in depth. The future is bright!

Read the full article here: Restaurant costs are up, but so are sales

 
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News

Traditionally fast casual and quick service restaurants have relied on a number system and staff to deliver food from the kitchen to the customer’s table, but sometimes it takes a while to locate the customer, especially in large establishments. RFID technology allows the host to pinpoint exactly where the customer is, which speeds up the process significantly.

Read the full article here: QSRs, fast casuals provide table service with RFID technology
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News

Roughly 8,000 restaurants report fires each year. Fires are incredibly destructive, and with open cooking flames, hot oils and cleaning chemicals common in restaurant kitchens, the danger is real. This article from FSR has some tips on how to prevent a catastrophic fire from starting in your restaurant, and how to deal with one if the unthinkable happens.

Read the full article here: Preventing and Recovering From Fires
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News

When you work in food service, you could end up dating there too. Similar hours and common ground bring people together. Your restaurant’s cook or chef could be your ticket to love city! This article at Shiftgig features a few things you should know before you ask one out.

Chefs typically make a competitive salary and as they nurture their skills, there’s a lot of room to grow in the career. It’s likely they receive paid holidays and sick leave too. While the hours can be tough, one big perk is that they really know how to cook!

Read the full article here: 5 Things You Should Know Before Dating a Chef
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News