Every year brings with it new trends in the restaurant industry, and 2018 is no different. Quick-serve establishments need to keep an eye out and remain apprised of the top changes coming their way. These include a trend towards customization, coupled with convenience in the form of mobile ordering or instant pick-up. And, customers are looking for a true services experience, as well as high-quality ingredients. A tall order to be sure, but success will come to restaurateurs that can fill it.
- Every year brings with it new trends in the restaurant industry, and business owners need to be aware of them.
- One of the biggest trends for 2018 is focused on customization: allowing the customer to build exactly what they want.
- Another, however, is much more low-tech: customers are seeking out good service and an irreplaceable human element.
“Kiosks and other convenience-driven innovations are the wave of the future.”