As predicted, restaurants are beginning to experiment more and more with technology, meaning there’s less of a need for human workers in the FOH. This post from NPR highlights a new restaurant in San Francisco that has no visible workers in the FOH whatsoever. Instead, diners order their food at iPad kiosk stations and then retrieve it from pick-up “cubbies” when it’s ready.
Read the full article here: The Restaurant With No (Visible) Workers
