Delivery services are deterring customers from eating out

Delivery services are actually deterring people from eating out. This is according to a new study. 2413 customers were surveyed and 43 percent of them agreed that they eat out a lot less since they discovered online delivery operators. 25 percent disagreed with them. Two thirds of people preferred to use UberEats and other delivery services. There was a generational divide and younger people are much more inclined to use delivery apps compared to older people.

Key Takeaways:

• Studies have found that when delivery services are available, people are more likely to have food delivered.
• The findings indicate that the younger the customer the more likely they are to stay home and have the food delivered
• Restaurants must be aware of this trend and adjust their business model to accomidate this trend

“The rise of online restaurant delivery platforms is deterring an increasing number of customers from eating out, a new study shows.”

Read more: http://www.bighospitality.co.uk/Trends-Reports/Delivery-services-are-deterring-customers-from-eating-out