Penn Station East Coast Subs President Craig Dunaway discusses ways to stay relevant in the slowing fast-casual dining segment. His strategy for Penn Station East Coast Subs includes:
– Continue to use quality ingredients.
– Keeping the doors open and not closing stores early.
– Keeping enough employees on duty so lines do not get too long.
– Stay involved with schools, churches, and the community in general.
– Do not clean stores prior to closing time. He feels it makes guests unwelcome.
- Increasing business sales should not come at the expense of increasing costs to customers.
- Always set minimum standards for the product’s quality and never deviate.
- Do not reduce your business hours since you are limiting future business opportunities and reducing morale.
“I saw a lot of brands that I guess, for lack of a better term, they cheapened their product”
Read more: https://www.qsrmagazine.com/exclusives/how-survive-fast-casuals-decline
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How to Survive Fast Casual’s Decline
Penn Station East Coast Subs President Craig Dunaway discusses ways to stay relevant in the slowing fast-casual dining segment. His strategy for Penn Station East Coast Subs includes:
– Continue to use quality ingredients.
– Keeping the doors open and not closing stores early.
– Keeping enough employees on duty so lines do not get too long.
– Stay involved with schools, churches, and the community in general.
– Do not clean stores prior to closing time. He feels it makes guests unwelcome.
Key Takeaways:
“I saw a lot of brands that I guess, for lack of a better term, they cheapened their product”
Read more: https://www.qsrmagazine.com/exclusives/how-survive-fast-casuals-decline
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