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Guarantee

Passing guarantee (Instructor-led classes)

We are confident that you will pass the certification exam after attending one of our instuctor-led classes. If you do not pass the first time, you may retake our class and exam one time at no additional charge (retail - $109 value). Premier Food Safety is the only company that offers such an extensive guarantee.

Details - For instructor-led class registrations, valid only for FULL tuition registrations (which requires the purchase of the PFS study package) and student must attend FULL class to qualify. Late admittance will void free retest. Student must be registered and paid prior to exam date, does not apply to walk in registrations. In the event student does not pass the first time, retest must be taken within 3 months of ORIGINAL exam date to qualify for the one complimentary retest. No reschedules allowed for missed free retest exam. This offer is only applicable to new instructor-led registrations, effective for class from 1/1/09. This guarantee may not apply to corporate accounts or discounted registrations. This policy is subject to change without notice.

Passing guarantee (OnDemand Programs):

We are confident that you will pass the certification exam after taking our online course. If you do not pass the first time, you may retake our online course at no additional charge (retail - $49 value).

Details - For On Demand programs, guarantee valid only with purchase of certain packages (The Total Package or The Premier Package). In the event student does not pass the exam, student may re-take the online course again at no additional charge. Only applicable to new registrations, effective from 9/1/09. This policy is subject to change without notice.

Price match guarantee

We will match pricing for any comparable/similar food safety training program. We are confident that we provide the highest quality of certification training in the industry but will even offer this value-added guarantee.

Details - Services offered from competitor must include comparable services - ex. length of class instruction, comparable nationally approved exam type a) Prometric/NRFSP or b) ServSafe. In the event competitor services are not similar, we may match competitor service offerings and price. Customer must provide a copy of written documentation (ex. printed advertisement, flyer, website details) at time of registration to qualify for price match guarantee. We reserve the right to verify the competitor's price before issuing price match. Only applicable to new registrations, effective for class from 1/1/09. This guarantee may not apply to private class requests. This policy is subject to change without notice.

Satisfaction guarantee

If you are not fully satisfied with the quality of our training, we will refund your money. You must notify PFS prior to taking the exam to qualify for this guarantee. Once the exam is administered, the satisfaction guarantee will no longer be valid. Valid only on full instructor-led class registrations, effective from 1/1/09.

"The training, their staff, and their willingness to work with our needs, has made my decision to choose Premier a smart choice. Everything is much easier with Premier."

Paul G.
President
C.G. Investments, Inc.

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