Running a restaurant requires a lot of attention; everything comes back to your decisions. Dealing with suppliers is one of the more critical aspects of the food service industry. Ingredients, tableware, drinking straws; it’s all integral to the guest experience. You should be looking for supplier representatives who communicate clearly and responsively to you and your needs. They should be honest and concrete about the expectations the two of you agree upon. They should get to know your business and its individuality. This all creates a feedback loop that helps bolster success.
- Suppliers should communicate well and be prompt in handling your orders and requests.
- Expectations should be set clearly and upheld, both in what is delivered as well as when.
- Suppliers who are experienced, in both their business and yours, bring unique synergy to the table.
“there are certain attributes that are key to making the supplier relationship a success.”