Fast casual restaurants as we know them are changing, and for the better. Rather than being just quick and casual, many chains are embracing the importance of the customer experience and doing everything they can to create a unique and memorable atmosphere and experience for their diners. This post from Fast Casual explains the reasoning behind some of these changes, and the effects they can have on a restaurant’s bottom line.
Read the full article here: Why Fast Casual’s Customer Experience Isn’t So Casual
