High employee turnover continues to be a key cost to fast food businesses that can mean the difference between success and failure in the industry. Turnover in fast food and quick service restaurants can exceed 100%, and high-turnover. That’s why one cost-cutting focus in the food industry is on improving employee acquisition and retention. Operators are looking to technology solutions to improve how they find and select potential employees, and they are implementing employee retention strategies designed to improve employee engagement and satisfaction without significantly increasing cost.
- “When you are recruiting and interviewing, you need to be honest about challenges the person will face in the position, that is why you need their talent and skills,”
- Instead of recruiting millennials, who are known for job hopping, Lori Danella zeroes in on retirees and full-time caregivers looking to make some additional income.
- Getting new hires to stick around is a constant battle for foodservice employers, says Marisa Brodie, human resources manager for Chartwells at Towson University in Baltimore County, Md.
“Getting new hires to stick around is a constant battle for foodservice employers.”