It seems like articles and news are always focusing on negative serving experiences and rude customers, but there are plenty of well-mannered, respectful diners who are more than happy to follow polite restaurant etiquette and tip well. Don’t you think they deserve some recognition?
Rewarding good customers can reinforce their positive behavior. This not only leads to greater customer satisfaction, good reviews, and repeat customers, but it also encourages others to be good customers too.
An idea put forth by iamwaitress.com calls for certificates of recognition to be given to tables who show excellent restaurant behavior. They could contain a gift certificate as well, but I don’t think that’s entirely necessary to get the point across that you appreciate their polite business.
Doesn’t that sound like a great idea?
Read the full article here: Let’s Give a Shout Out to the Good Tables for Once!