CoreLife Eatery Uses Data to Enhance Customer Experience

CoreLife Eatery is using data to enhance the customer experience. CoreLife Eatery has selected Market Force Information to deliver key insights into the experiences of its customers. This has enabled each location to exceed expectations. CoreLife Eatery is relatively new and it is growing as well. They have 21 locations and they plan to open 31 additional ones over the next year. The restaurant is focusing on healthy eating and great tasting foods that are prepared from scratch.

Key Takeaways:

• CoreLife Eatery has partnered with Market Force Information to uncover business-critical insights into the experience of customers at CoreLife’s restaurants.
• Market Force will use mystery shopping and social-media reviews to feed insights about service delivery in CoreLife Eatery locations via its KnowledgeForce Platform.
• The real-time feedback on restaurant performance will help CoreLife Eatery maintain operational excellence as it undergoes rapid expansion.

“As we continue on our rapid expansion path at CoreLife Eatery, it is imperative that we give our operating partners tools to assess both operational execution as well as experiential feedback from social media channels”

Read more: https://www.qsrmagazine.com/news/corelife-eatery-uses-data-enhance-customer-experience