They say all press is good press, but what if the “press” you’re dealing with is actually in the form of a disappointed customer leaving a scathing online review about your food or service? According to this post from Restaurant Hospitality, the way you deal with your online reviews, whether they’re negative or positive, could have a bigger effect on your bottom line than you realize.
Read the full article here: How You Handle Online Reviews Could Make or Lose You Money
